What to be aware of when having a hard drive formatted. Once a hard drive is formatted the entire content of the drive will be erased. Entire content means everything on your computer memory, example: all documents, pictures, music, programs, games, internet connections, emails, address book, user customisation etc.

If your computer is being formatted you will be asked if you are aware that all data will be erased from the hard drive, failure to specify that you have data that you wish to save will resort in permanent loss of data. You must specify the exact data you wish to be backed up. If you are unable to specify or are unsure of what files you wish to be backed up, then a new hard drive will need to be purchased.

Reinstallation of the Windows Operating System will be carried out by us, and also all available drivers for motherboard, audio, graphic, Ethernet, wifi. We will connect you back onto your broadband, install commonly used applications such as power DVD, flash player, adobe reader and the Office package that includes Word, Excel, PowerPoint. Licence for this software will be required. If you are not confident installing a security package we can supply and install this too.